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Every table should be pre-bussed before the guests leave. Pre-bussing is essential to a fast table flip.
<aside> ⏰ STANDARD: Empty plates must be cleared no sooner than after 1 minute after all parties have finished.
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Do’s: What To Do When Pre-bussing Tables:
✔ Say, “May I clear your plates?”
✔ Take empty plates when they have been untouched for 1 minute or more.
✔ Organize the dirty dishes away from the table
✔ Place a medium plate on the palm of your hand with your three middle fingers under and your thumb and pinky sticking out supporting the top rim. Use that plate to organize cutlery and small bowls on.
✔ Balance a heavy plate on your forearm. Use that plate to pile on the rest of the plates.
✔ Be a ballerina. Carefully, methodically & gracefully bus the tables.
✔ Remove dish from the left side of the guest
DONT’S: What Not To Do When Pre-bussing Tables
✗ Say “Are you done working on that?” It makes eating sound like a chore.
✗ Clear a partner’s plate before the other partner has finished.
✗ Sort dishes on the table, unless guests have left.
✗ Put your hand on the rim of the glasses or on eating areas of cutlery.
✗ Leave things they aren’t using (i.e baked good plate, dirty napkin)
✗ Walk by an un-bussed table with empty hands (Full In, Full Out)
✗ Don’t let those dropped tots rot! Don’t forget about the floors and chairs. They need wiping and cleaning before you reset.
✗ Interrupt conversation. Pause by the table until you are acknowledged or silently take items that are obviously finished with.
✗ Be a linebacker. Rushing through the restaurant with unorganized plate is a course for disaster.