We use an app called waitlist.me to organize guests should a wait for tables be necessary.
Steps to use the waitlist app:
- Type a name and group size in for every group.
- Type a cell phone number where they can be reached. Encourage guests to shop downtown as they wait.
- If the guest plans to wait at the front, no phone number is required.
- Mention to large groups that the wait will be shorter if they divide into smaller tables.
- Once a table becomes available, notify the guest with the app. If they do not come in 5 minutes or less, leave them on the list but move to the next group.
- Offer coffee or water to guests as they wait.
- pro-tip: you can swipe with four-fingers on the iPad to toggle between touchbistro and waitlist apps