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Steps of Service

1. Greet Guests

10 seconds. How To Greet Guests

2. “How can I help you?”

dining inside, patio, take out, something else?

if dining in, continue…

3. Check table.

6 things:

1. spotless (table, floor, chairs)
2. full caddy
3. placemats
4. napkins
5. forks
6. knifes

5. Introductions.

Get aquatinted with customers. ABCD (always be connecting dots).

6. Take Beverage Order**.**

use pivot

7. Serve Beverages.